Join NASW   |   NASW Store   |   Print Page   |   Sign In
NASW-MA's Workplace Safety Training Program

The Executive Office of Health and Human Services (EOHHS) released regulations for the new Social Worker/Human Service Worker Safety law. Compliance goes into effect February 15, 2015.

The regulations require: A written Violence Prevention Plan, a written Crisis Intervention Plan, Mandatory Training for Staff, and centrally recorded Incident Reports. Central to an agency’s compliance and to NASW’s trainings are the teaching of a Violence Prevention Plan, a Crisis Intervention Plan, and an Aftermath of Assault or Threat.

NASW-MA can help with the process by:

  • Providing an initial assessment of the safety needs of your agency.

  • Helping you choose a training program tailor-made for the safety needs of your specific agency and its employees.

  • Providing training for your employees and administrators by social worker safety trainers with extensive general clinical experience, extensive violent client experience and proven teaching and presenting skills. They understand the complexities of the work you do.

All our trainings are in compliance with Executive Office of Health and Human Service safety regulations.


SAFETY ESSENTIALS: Developing a safety mindset when working with clients, family members and others.

  • Being a helper, not a rescuer.
  • Being alert to risk without being hyper vigilant.
  • Preparing for potentially dangerous situations with tools and knowledge of agency policies and procedures.
  • Distinguishing anger from rage.
  • Examining a violence theory that guides workers in understanding why people resort to aggression.
  • Understanding the role of intuition; your body-based early warning of danger.
  • Understanding what dangerousness is and is not.

VIOLENCE ASSESSMENT: Determining who might be violent toward the worker. Includes examining common triggers of aggression and identifying indicators of imminent violence.

VERBAL DE-ESCALATION: Theory and practice.


  • Part A: Violence Prevention Plan
  • Part B: Crisis Intervention Plan


TREATING VIOLENT CLIENTS: Clinical principles in therapy with violent and potentially violent clients.

CLINICAL CONSULTATION: With supervisors and/or staff on specific cases.


Technical assistance on reviewing safety plans and administrative policies for best practices:

  • Conducting a safety audit of the facility including on request a review on current safety policies.
  • Reviewing safety plans for staff and volunteers.
  • Understanding issues of confidentiality in relation to client threats and aggression.
  • Communicating as a crisis is unfolding and after an assault or threat has occurred about the incident and what was learned.
  • Dealing with the aftermath of assault on a staff member.
  • Understanding both over and under reaction to personal danger; the two most common and unsafe reactions and what to do about it.
< Back to Workplace Safety


more Featured Events

Greater Boston Private Practice Meeting

Portraits of Professional Caregivers: Their Passion. Their Pain. - 2 CEUs

National Association of Social Workers - Massachusetts Chapter
11 Beacon Street, Suite 510, Boston MA 02108
tel: (617)227-9635 fax: (617)227-9877 email:
Copyright 2017, NASW-MA. All rights reserved.

Membership Management Software Powered by YourMembership  ::  Legal