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Workplace Safety

Give your employees the training they need to safely provide the best services and care to your clients.

We can help.


What is Workplace Safety Training?

 According to OSHA, there are more than 2 million reported cases of workplace violence each year (and many more unreported). Higher-risk populations include: healthcare professionals, public service workers, law enforcement/security, those who work alone or in small groups, those who do home visits, and more. OSHA also states that workplace safety training can successfully reduce and even prevent instances of workplace assault.

NASW-MA’s Workplace Safety Training Program has trained thousands of at-risk employees, from both government and private organizations, in:

Communication During Crisis

Conducting a Safety Audit

Confidentiality with Violent Clients

Dealing with the Aftermath of Assault

Determining Danger

Developing a Crisis Response Plan

Identifying Anger & Rage

Identifying Triggers

Non-Violent Self Defense

Reviewing Safety Plans

Risk Assessment

Treating Violent Clients

Understanding Intuition

Under- and Over-Reaction

Verbal De-Escalation

Violence Prevention

Violence Theory

& More...


Who Needs Workplace Safety Training?

 Safety training isn’t just for social workers! All at-risk professional organizations should seek safety training for their employees. NASW-MA recommends that all social service agencies have policies that address the safety of workers, management, administration, and clients. Attention to safety in the workplace can reduce the level of burnout and help with staff retention; they also are critical to the effective provision of services, and integral to a positive, productive, and professional work life.


NASW-MA’s Workplace Safety Training program is fully customizable, and our highly trained staff works with you to create a personalized program that is designed to support your organization and employees. Our training staff can also help you create a safety plans, assess the workplace to create a safe environment, and provide administrative and case consultation.


Where Do I Start?

 Don’t wait until a crisis happens – by providing safety training for your staff and having a safety plan of action you can reduce and prevent assault and violence in the workplace. If an instance has already occurred, don’t hesitate in providing Workplace Safety Training for your staff and developing plans.


If you’re interested in a NASW-MA Workplace Safety Training, please fill out the Workplace Safety Training Intake Form, a non-binding document that allows us to assess your organization’s needs and make recommendations.




Q: Is your training just for social workers?

A: Our program is fully customizable and applicable to a wide range of occupations. Our experienced staff work with you to assess the risks your staff experience in the workplace and, when applicable, when working off-site. They then develop a program specific to your needs.


Q: How long is a training?

A: Depending on your needs, staff size, and resources, a training can range from two hours to a full day, a trainer will work with you to create a program that fits your organization’s availability.


Q: How much does it cost?


 1 Organization

 $375 per hour

 2 Organizations (Group Training)

$200 per organization per hour

 3 Organizations (Group Training) $150 per organization per hour


Questions? Contact:




These training materials are intended to increase social workers’ safety in the workplace. Unfortunately “safe” is not possible because of the very nature and unpredictability of violence and/or aggression. NASW-MA makes no guarantee of success or safety to the users of these training materials and assumes no responsibility for any social worker’s use of them. NASW-MA shall not be liable for any damages, however caused and on any theory of liability, arising in any way out of the use of these training materials. These training materials are provided 'AS IS' without any warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. NASW-MA, its staff and its affiliates, make no representations regarding the use or the results of the use of the training materials or information in the training materials or the accuracy, adequacy, completeness, legality, reliability, or usefulness of the training materials. 

National Association of Social Workers - Massachusetts Chapter
11 Beacon Street, Suite 510, Boston MA 02108
tel: (617)227-9635 fax: (617)227-9877 email:
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